Clinical Administrative Coordinator Supervisor – Remote in TN

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

 

UnitedHealth Group is seeking a Care Management Associate Supervisor who shares our passion for helping others live healthier lives. As one of the world’s leading health care companies, UnitedHealth Group is pursuing innovative new ways to operate our service centers and improve on our ability to deliver high-quality care. As a leader of our clinical administrative team, you will work collaboratively with our clinical partners and internal/external stakeholders’. You’ll be a key component in member satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. Bring your skills and talents to a role where you’ll have the opportunity to make an impact on a huge scale.

 

If you are located in Tennessee, you will have the flexibility to work remotely* as you take on some tough challenges.

 

Primary Responsibilities:

• Directly supervise a team of Clinical Admin Coordinators which includes training, developing, coaching, and potentially administering disciplinary actions 
• Ensure adherence to standard operating procedures related to contract obligations
• Conduct individual development meetings with team    
• Resolve team scheduling issues and conflicts 
• Train new hires and reinforcing training for existing team members 
• Serve as a lead on special projects including reporting on these projects 
• Create job training aides 
• Assist in the interview process of hiring of new Clinical Administrative Coordinators
• Drive the team to meet individual quality and productivity metrics and business goals

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED 
• 1+ years of experience leading, managing or supervising direct reports 
• Proven exceptional written and verbal communication skills 
• Demonstrated proficiency in utilizing Microsoft Office applications
• Reside in the state of TN 

 

Preferred Qualifications: 

• Proven long-term care knowledge
• Medicare and/or Medicaid experience
• Experience with writing and editing policies and procedures and standard operating procedures
• Experience in Healthcare or Managed Care 

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

 

The salary range for this role is $49,300 to $96,400 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.  

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.    

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.